About Us

Your Computer Friends started in February 2006 as a franchise unit of Friendly Computers.  Since then, the business has matured and upon leaving the system, changed its name to Your Computer Friends.  What hasn’t changed is the way the business’s moral foundation continues to be the guiding compass of everything they do.  We are a proud member of the community and actively support the Cape Fear Literacy Council.

We internally test all technicians on practical knowledge and speed to resolution.  We assign your job to the technician with the best match to your particular need.  We have a broad range of talents ready to resolve your computer issues.

VISION

Your Computer Friends is recognized as a leader in the Computer Industry by setting the standard for technical proficiency and excellence in customer service.

MISSION

To deliver a perfectly balanced customer experience by securing the right technical proficiency for each job, by educating customers in a supportive and sensitive manner, and by standing behind the work we do.

Testimonials

I spend several hours every day on my computer and I never realized how bogged down it really was and how much time it cost me. Quite honestly I was falling out of love with my computer and I thought the only solution was divorce. I gave you a call and you thought the relationship was salvageable. I was also excited to find out that you would make a diagnosis at no charge before I committed to investing into a repair. What you did to speed up my computers performance was amazing in such a short period of time. You put on a clinic on how to service a customer and I was delighted with my experience from the time I contacted you on the phone until, well until get used to running this fast on my computer. Thank you, I am in love with my computer again!!! I will recommend you to everyone I meet. I am a Raving Fan.

- Reggie S.

I have had both my PC and laptop serviced by Computer Friends. From the first moment of contact thru the paying of my bill, I found everyone to be professional, knowledgeable, helpful, and just a pleasure to do business with. There was nothing high pressure about the company…just good customer service, no surprises with the charges and everything was completed on the promised day and time. I have and will continue to recommend Your Computer Friends to family, friends, and co-workers for all their computer repair needs.

- Beth L.

Every time I stop in I am treated to the same friendly efficient service.  I love that you don’t charge me because I did something dumb like accidently turning my wireless switch off or something simple like that!  And that you fix that stuff on the spot without keeping me offline and waiting forever to get my computer back.  You guys really are like friends to me and my computer!  Always fair, honest and informative.  I hardly ever leave without learning something new.  I will recommend you to everyone I know!  Thanks again.

- Jessica J.

I’ve been with you guys for over two years now and will continue to bring my computer for repair whenever I need it.  My business needs that same day service that I just love from you guys!  Thanks so much.

- Todd A.

I’m not a computer genius so I really like that you explain to me what needs to be done, and why, in a way that I really understand.  You guys are so knowledgeable but never talk down to me.  It is refreshing to work with a technician who doesn’t treat me like an idiot!  I highly recommend you to any one with a computer problem. Fast, courteous, and very affordable computer repair done right here in Wilmington!

- Valerie B.

I took my computer to someone else in town and they completely ruined it.  I learned a valuable lesson, cheap does not equal good.  You guys were patient and supportive and explained everything that needed to be done so my computer would function correctly again.  I couldn’t believe you were able to save my lost pictures as well.  I’m a customer for life!

- Steven L.

Susan has worked on both my laptop and desktop and has always done a great job. All of her techs are very knowledgeable and helpful. They are also very quick. They have fixed several issues even same day!!

- Bernadette H.

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